Shipping Policy

Last updated: September 14, 2026

Thank you for shopping with us! We’re committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are typically processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.
• During sales, holidays, or promotional periods, processing may take a little longer.
• You will receive a confirmation email or message once your order has been shipped.

Shipping Times

Estimated delivery times depend on your location:

• Domestic Orders: 3–7 business days
• International Orders: 7–21 business days

Please note that these are estimates and are not guaranteed delivery dates. Delays may occur due to weather, carrier issues, customs, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, and available shipping method.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly stated on our website.

Order Tracking

Once your order has shipped, you may receive a tracking number by email or SMS. Tracking information may take up to 24–48 hours to become active.

Incorrect or Incomplete Address

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address and the package is returned to us, you may be responsible for the additional shipping cost required to resend the order.

If you notice an address mistake after placing your order, please contact us as soon as possible. We’ll do our best to help, but we cannot guarantee that changes can be made after an order has been processed or shipped.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the address provided at checkout, we are not responsible for packages that are lost or stolen after delivery.

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product so we can investigate the issue and assist you.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or the shipping carrier.

International Orders

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

These charges are not included in the product or shipping price unless explicitly stated at checkout.

Customs processing may also cause additional delivery delays.

Shipping Restrictions

We currently ship to the locations available at checkout. Certain products or destinations may be subject to shipping restrictions.

If we are unable to ship your order to your selected destination, we will contact you and provide an appropriate solution.

Questions About Shipping

If you have any questions about your order or our shipping policy, please contact our customer support team at [your email address].

We’re happy to help!